5 Focal Points for Brands in 2010

20101

We’ve identified five focal points of opportunity for 2010. They’re not an end-all priority list for brands, nor predictions, but rather initiatives, items born of trending behavior and emergent technologies being embraced by consumers.

1. Mobile-based marketing

Smartphones are fast becoming the center of consumer experience for work, home and play (see: Is Your Mobile Presence Brand Immobile?). A device capable of connecting people, places and things via text, voice, social networks, apps, tools, email, video, and images is a powerful medium. And the medium’s delivery mechanism is already in your audience’s hand, on their belt or in their purse. Smartphones are a direct way to connect with your audience and influence their behavior each time they use the device.

2. Location-based marketing

Aligning cultural trends and consumer behavior with location-based kiosks mobile and social apps can elevate your brand from relationship marketing to direct sales. Online and mobile apps such as foursquare combine locale, social game play and entertainment with information and tangible incentives. Geo-based marketing can deliver the closest, most highly-rated businesses, directions to get there and real-time incentives to entice a visit.

3. Brand design

Design continues to differentiate, now more so than ever. In a world deluged with cookie cutter applications and off-the-shelf adornments, consistent, appropriate and user-centric brand design compels and communicates amid the cacophony of visual noise.

4. Branded Edutainment

YouTube had more than 120 million viewers and 10 billion video views in August 2009 according to a September 2009 ComScore report. With the proliferation of on-hand, video-ready, mobile devices and a broad array of storage and sharing sites like Hulu and YouTube, online video is becoming ubiquitous.

Video is a powerful and potentially amplifying medium for your messaging when produced, integrated and distributed properly. But, it must be engaging, relevant, interactive, easily-consumed, readily-shareable, educational and/or entertaining for full effect.

5. Strategic Integration

There are many ways to reach and influence your audience—perhaps too many. Just because you have more options to extend your media mix doesn’t mean it needs to be less strategic. In fact, to penetrate the noise and stand out, strategy is more important than ever.

Facebook has hundreds of millions of subscribers. So what? Citing large numbers isn’t a strategy. And developing stand-alone initiatives without an integrated and targeted plan risks losing your message in a sea of irrelevant noise. Be it a person wearing a sandwich board on the sidewalk or an online video, your marketing efforts must be strategically integrated, well-planned, consistently branded, distinctively designed and metric-driven.

This year, don’t obsess over New Year predictions or resolutions. Assess, and act.

Related Reads:

Is Your Mobile Presence Brand Immobile? [.think]
Coca-Cola’s 100-Flavor Interactive Freestyle Soda Fountain
Shazam To ‘Tag’ Dockers’ Super Bowl Ad
Foursquare’s Marketing Potential

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Is Your Mobile Presence,
Brand Immobile?

get_small

“Let’s get small.” -Steve Martin

Get Smart, Get Small

While worldwide mobile phone sales slowed in early 2009, media-rich smart phone sales are on the rise both globally and in the United States.

In ever-increasing numbers, across a wide spectrum of demographics, people are plying the web primarily on mobile devices. If your site and digital strategies are not mobile capable and/or optimized to load properly - your brand, for many, may not exist.

“Smartphone sales surpassed 40 million units [in Q2 2009], a 27 per cent increase from the same period last year.” - Gartner

Worldwide mobile phone sales totaled 269.1 million units in the Q1 of 2009 - an 8.6 per cent decrease from Q1 2008. However, according to Gartner, Inc., “Smartphone sales surpassed 40 million units [in Q2 2009], a 27 per cent increase from the same period last year.”

In three days Apple sold over a million iPhone 3G S smartphones and 6 million people downloaded the new iPhone OS 3.0 update after it released.

Add sales of the iTouch and other portable phone-less devices to these statistics and you have a significant emerging market for your brand messaging.


2008 Smart Phone Sales (US)†
mobile_pie
RCRWireless | .think Nov 2009

A Medium in Motion

Many early adopters are opting to invest in mobile applications first - desktop applications second. In fact iPhone Facebook application interfaces have been said to navigate better than Facebook’s own standard web version.

And mobile-based interactive media delivery is here to stay. Flash Lite, Adobe’s mobile-ready Flash player, is already deployed on over a billion mobile devices - with plug-in versions licensed to many popular mobile browsers and an Apple iPhone version rumored in the works.

Just this past week, at the Adobe MAX 2009 conference, Adobe demoed CS5–the next version of it’s widely popular creative suite of applications. Flash CS5 will soon offer customers the ability to export Flash-developed content as native iPhone applications to be distributed through the iTunes app store. Just one more reason why any excuse to avoid mobilizing your brand just won’t fly.

Small Interfaces, Big Variations

Whether developing a mobile app or formatting your current site for mobile delivery it’s important to account for a wide range of mobile screen dimensions to ensure proper readability.

Additionally browsers have greatly varying abilities. Modern smartphones like the iPhone and phones running Google Android have fully functional browsers - other smartphones, do not. As with any digital development testing is crucial. Online emulators can be helpful in assuring your media is suited for delivery vehicles - your audiences’ preferred mobile devices.

Mobile Watering Holes, Captive Audiences

If your customer, constituent, or product base is built heavily on affinity groups, or community, developing a smartphone application can prove particularly beneficial in terms of engagement and retention.

Developing a branded smartphone-ready application or tool, such as an Phone app, can help promote your brand messaging via promotion platforms such as AdMob (mobile ad medium), AdWhirl (mobile ad aggregator) and Mdotm (iPhone app promotion), help facilitate a mobile extension of your brand, messaging and campaigns - often to a new mobile-inclined user base.

Get a Move On

The confluence of exploding smartphone use, video, music and text sharing popularity, and the proliferation of every imaginable mobile game, tool and app means your audience can encounter your brand messaging or purchase your wares just about anywhere.

Assuming you are there to greet them.

Contact Brainstorm for more information on taking your brand mobile.

Image: Miss Karen

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Tools Define Culture

420_tool

Unlike traditional marketing,
conversation implies that you know
your audience.

Social Cultures

Envision social domains as environments—geographical destinations with varying demographics, practical uses, and cultural inclinations. Hi5, CyWorld, Twitter, LinkedIn, Xiaonei, Facebook, Orkut, MySpace, and to a lesser extent Ning sites and IM aggregators, are macro-cultures with diverse market proclivities and subcultures.

Social Tools

The way we conduct ourselves within those subcultures is akin to a dialect or preference. The tools we use are the words and media we employ.

The tools we select reveal us as finish carpenters (Laugh aloud) or rough framers (lol). Grammar, the words we use, the language we speak; our topics (or lack of same); the videos, pictures and links we post; to whom we speak and who responds all combine to classify and define us within a given subculture.

Social Sharing

If businesses and marketers fail to invest the time to understand the accepted tools and nuances of the specific culture they hope to reach, they won’t be welcome on the ‘job site.’

As with traditional marketing, “Know thy audience.” But, unlike traditional marketing, conversation implies that you know your audience; that you live and work among them in a culturally appropriate manner, using culturally accepted tools.

That knowledge and those tools will certainly vary, domain to domain, culture to culture.

This article began as a comment on Beth Harte’s post, Social Media, It’s About the Tools Right? on The Search Engine Guide.

Image: tashland

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