'WOM' Archives

Advertising: No Longer
a Dirty Business

Street Advertising Services

Street Advertising Services: A greener, cleaner approach to guerrilla branding

“We wanted to apply a technique that was not just eye-catching and effective but also friendly to the environment. What could be more natural than water?”

—Kristian Jeffrey, SAS Founder

Profit from Filth

Street Advertising Services (SAS) of Britain offers a greener, cleaner approach to guerrilla branding. Using water, stencils and pressure washers, SAS cleans pavement in the dead of night, creating street art advertisements for companies like British Petroleum and K2r (see above).

Simple, direct and probably a great deal of fun on the installation side, it’s word-of-mouth (WOM) via foot. Remarkable.

[ via: dgirlp | Organic ]

I Am WOM, Hear Me Roar

Lion's Roar

Be Heard Among the Herd

Digitally propagated word-of-mouth (WOM) marketing initiatives can reach your target audience in ways traditional means can’t. WOM can also be a far more trusted means of amplifying your messages and driving results in vertical lifestyle markets and niche communities.

Viral seeds, chat room seeding, key blog commentary, message boards, forum contributions, and even SMS (Short Message Service) are just a few of the ways products and services are promoted or demoted on an ongoing basis.

Be Results Oriented

Enter online social spaces liberally and vocally but with a plan of action and an eye to nascent communication protocols—think long-term behavioral loyalty over short-term sale.

WOM works best with easily explained products and value propositions founded upon messaging that establishes future loyalty with new customers and encourages natural WOM among current customers.

A WOM campaign can:

  1. Generate Buzz: Advance your brand and accelerate distribution of your message via properly tagged media assets forwarded virally.
  2. Enable Proaction: Promote, mitigate, or preempt the effect of breaking news, and/or seed news of your own by engaging in online social dialogs.
  3. Enhance Augmentation: Support your existing promotions, draw web traffic and gather consumer input.

Not for Everyone

Interactive engagements with your online target audience within their social networks is smart business. But WOM marketing strategies can negate value if improperly deployed. Push an agenda and social networks tend to roar right back (or bite) if they sense they’re being sold.

Finally, it’s always important to consider the current quality of your brand’s deliverable when developing a WOM strategy. Ultimately, as a marketer, you can’t control what customers say about you online.

Image: bullish1974

Crest’s Miss Irresistible and
Social Media with Teeth

Irresistible

Miss Irresistible (Nice Teeth)

Meet Miss Irresistible, the new spokesperson/avatar for P&G’s Crest product line. A self-proclaimed “irresistible babe,” she’s helping brand giant P&G enter the realms of Social Media.

P&G’s Social Media Exploration

Miss Irresistible invites visitors to send a naughty—or nice—personalized e-card from her MySpace site—very “You.”

However, 80% of the real estate on the MySpace page seems designed for a Parent’s magazine print ad—predictable and less “social” than you’d expect.

Although the effort still needs some work, P&G is making the right move. Adopting a Social Media plan, sidestepping potential legal department concerns and institutional resistance to change is a critical move forward for the corporate behemoth.

As quoted on the Cincinnati Enquirer’s website, P&G global marketing officer James Stengel said:

“Consumers are right now very dynamic in their media habits. If you stay in touch with that and you want to be relevant in their lives, obviously, a lot of things change … It’s the same reason we got into television 60 years ago.”

New Media, New Lessons

Some large, less nimble corporations stumble a bit as they grapple with how to enter the Social Media market space.

In a move that drew fire from new media experts, Sears Canada recently launched a so-called Consumer Generated Media (CGM) site—a glossy Flash for Flash’s-sake basic voting booth where visitors could choose one of four catalog covers.

The fear of reprisal isn’t limited to corporate legal and marketing departments. The Internet is rife with examples of traditional corporate Public Relations (PR) handling and mishandling of Social Media events.

  • Starbuck’s wise move in launching a (now removed) preemptive goodwill YouTube video to mitigate the potential backlash of public opinion caused by allegations from Oxfam—a group lobbying against Starbuck’s purported mistreatment of Ethiopian farmers.
  • The infamous and unfortunate release of a virally propagated video exposing a weakness in Ingersoll Rand’s Kryptonite product—and their lack of readiness and understanding as to how to offset the viral fallout.
  • The exposure of Dell’s utter lack of Social Media public relations experience in responding to popular blogger Jeff Jarvis, his readers, and his reader’s readers.
  • Something to Smile About

    None of these companies has been ruined by its Social Media experiences. In fact, if embraced and acted upon, each Social Media corporate headline event presents an opportunity to learn and change.

    Traditional approaches to marketing, public relations and legal issues can be disconnected in the Social Media marketing space.

    Taking time to affirm that the people and firms with whom you’ve aligned have a demonstrated understanding and breadth of experience in the Social Media arena is a proactive step toward making your brand irresistible in a sea of free-flowing Social Media dialog.

    Wolfe to Address NACCAP
    2007 National Conference

    Brainstorm News
    On June 11th, Brainstorm Principal Jim Wolfe will conduct a presentation for university admissions professionals at the North American Coalition for Christian Admissions Professionals (NACCAP) 2007 North American convention held at Biola University in Southern California. The session will focus on Web 2.0 and the cultural implications of online social networking when marketing to GenMe individuals.

    “This presentation has been in great demand primarily because institutions and corporations alike are becoming increasingly aware of the potential dangers and opportunities of the social networking phenomenon,” according to Wolfe.

    Admissions professionals will learn how to leverage Web 2.0 techniques and engage with this illusive demographic.

    For an in-depth exploration of how Web 2.0 can affect your enterprise, contact Brainstorm. For a download sample of the Brainstorm higher education presentation, click here:

    Brainstorm Web 2.0 | 52KB pdf

    Rolls Royce: A Blade Above


    And now for something really comforting.

    A Secret Revealed

    Normally classified, this first-ever release of footage from Rolls Royce documents a “blade off” test—the forced failure of an A380 jet engine blade while the engine is running at full tilt.

    Dicey but Good

    The goal of this costly and dangerous exercise is to contain the immense energy generated by the blade failure to the the jet’s engine housing. The ability to control and dissipate such violent force could protect passengers and the aircraft itself should an engine ever actually lose a blade in flight.

    Patent Goodwill

    This footage validates Rolls Royce as a premium brand with a staunch commitment to safety and excellence in design engineering.

    The viral distribution of the clip invites the public to become active participants in goodwill marketing on behalf of Rolls Royce—an example of the beneficial side of virally networked, or word of mouth (WOM), public relations. Even better, it’s inexpensive (other than the cost of the sacrificed engine) and more credible than self-sown corporate boasting.

    Never Fear

    Instead of fearing crowd-sourced mediums like blogs, Digg and YouTube, take time to understand—and embrace—their inherent idiosyncrasies.

    If your product or service is sound, social network marketing is a great way to proliferate your message. These days, the greatest danger of online social marketing is not engaging in it.

    More Thought

    .THINK now listed on Alltop.com

    under Branding. Grouped by topic, Alltop aggregates stories from “all the top” sites across the web (that’s their story and we’re sticking to it). View our .think listing, here: branding.alltop.

    RapidoStart (Mac)

    Here’s a free Mac app allowing you to call up, via customized abbreviations, any text string you copy and paste frequently. Best of all the text is placed pre-formatted - returns, bullets and all. It’s become a staple here at Brainstorm. You can download your own at app4mac.

    PimpMyNews

    If you can get past the vapid brand identity and UI, PimpMyNews, the talking social news site, is an interesting concept. The site will read your RSS feeds to you over your mp3 player, iPhone, etc. or computer.
    [via: PR-Squared]

    The iPlanet

    NPI’s personal cosmos transport. Like Ray Bradbury’s Dandelion Wine Happiness Machine, the iPlanet, a holiday product parody, promises a “thoroughly self-absorbed social media experience.”

    Twitter Unseat Email?

    Robert Scoble explores the notion in this BusinessWeek piece re: the running debate over where we’re headed with aging, albeit ubiquitous, email paradigms versus spam-free Tweets.
    [via: Scobleizer]

    Track the Hive’s Buzz

    Aggregate the aggregators at Popurls.com—simultaneously follow the most current posts from all the top sites like Digg, Newsvine, YouTube and Flickr. Or, “find your favorite thing,” over at Buzzfeed.

    Fountain

    Peter Bruhn’s Swedish type foundry is preparing a new freshet of fonts to flow forth and flourish among us—according to Typographi and Bruhn himself.
    [via: Sheer Brick]

    Design by Metaphor

    A word from A List Apart about design based on simile.

    Master’s Color Palettes

    Looking for a digital color scheme that will last the ages? Colour Lovers explores masters inspired color schemes.

    Visualizing Volumes

    Can’t see how your two soda bottles a day are impacting the environment? Chris Jordan’s images will help you visualize it. View his amazing statistical depictions at Running the Numbers, An American Self-Portrait.

    Steve Jobs Unveils the Apple iRack

    Regardless of your geopolitical views you’ll likely appreciate the satirical humor of this product parody sketch run amok.

    Qbesq

    Okay this would just be a goofy flash-based Spirograph-esque toy if it didn’t generate downloadable .svg (Scalable Vector Graphic) files—which it does. Pattern enthusiasts, meet Qbesq.

    Those Funny Googlers

    Here’s Google’s take on the phrase, “Across the pond.” Visit Google Maps, enter New York to London in the search field, scroll to step #24.

    Tip: Reducing Firefox Memory Usage

    How to reduce Firefox from a memory hog to a piglet. Caught this Firefox usage tip over on Ade Olonoh’s blog (see comments).

    CSS Developments

    If you’re a developer or just interested in CSS, check out this article entitled, #IEroot — Targeting IE Using Conditional Comments and Just One Stylesheet,” over on the PIE site.

    The History of Branding

    An iconic-rich, one-click site on how hundreds of the planet’s most noteworthy brands came to be. Updated daily.

    The Hexafluoride Float

    From the Bonn Physikshow—A lesson on YouTube regarding the denser than air properties of hexafluoride (likely sulphur hexafluoride) gas.

    Worst Website Design, Ever?

    Enter at your own risk. A proof of concept that design does matter. Havenworks.com hailed on Digg recently as perhaps, “…the most poorly designed website in the world!”

    50 Essential Bookmarks

    Originally published in Communication Arts November Design Annual 2006, here’s their list of 50 essential bookmarks. Conspicuously missing, sites such as Delicious, Technorati and Lifehacker.

    Greetings Earthling

    Sure to appeal to the megalomaniacal extraterrestrial in all of us. World, meet geoGreetings. When you care enough to send a satellite image.

    A Modern Medium

    An interactive glimpse into the the random and spontaneous feedback Jackson Pollock once realized in his medium—sans the clean up.

    Impressive Product

    Pressed toast with panache. From the, “Table Manners Collection,” Delfts Toast Pan by Minale Maeda. As seen on “ohmygooshness.”

    Other Thoughts

    Items we find compelling, of late.

    Our latest top 20 list of inane musings from the Brainstorm office white board: Top 20 Thoughts on What No.15 Means

    (at right)

    .think Flickr

    Objects of interest, engaging designs, diagrams, downloadable visuals and any other imagery we felt worth sharing.

    Top 20 Top 20 Things to do (we did)
    on the 4th of July

    1. Enjoy an apple pie in a Chevrolet…or a nutrition bar in a Smart Car
    2. Wax my upper lip
    3. Overdose on televised sports
    4. See Wall-E
    5. Midnight Parade – Anderson
    6. Read the Declaration of Independence (first part anyway)
    7. Blow off steam, or digits
    8. Enjoy the neighbors’ fireworks, late at night, for weeks
    9. Populate FunctionFox
    10. Rest my dogs
    11. Wax the car
    12. Wax nostalgic
    13. Watch fireworks…Just a thought
    14. Groove to the sounds of Baghdad (try Quantum Sonic Orchestra…or the Bamboos–nostalgia circa 1977)
    15. Fret all night that Homeland Security doesn’t run a keyword analysis and cough up #16
    16. “Celebrate the independence of your nation by blowing up a small part of it”
    17. Grill some burgers & dogs cats
    18. Hope it doesn’t rain cats, burgers and dogs
    19. Grill the Burgher – and his dog – get to the bottom of this “independence”
    20. Join the kids in the bike parade
    21. Celebrate with the Katzenbergers
    22. See the entire board