Eventually, your logo becomes
a touch point by which your audience
either recognizes or mocks your brand.

The Struggle

Many businesses struggle through the development of their business or product logo because they believe the logo is their brand rather than understanding it is but one representation of their brand. No logo can carry your brand without additional context and meaning.

The Context

Context is built in the way your brand conducts itself out in public—obviously frequent and consistent exposure in target-rich environments, but service, quality, aesthetics, ethics, price points, messaging and human and online interaction—in essence, everything defines your brand. That’s your logo’s context for representation.

The Paralysis

Often a sort of paralysis sets in as those uninitiated to the development process wrestle with how to cram an entire brand into a logo mark that has no brand yet. A common inclination is to use a design-by-committee approach and crowd source it by inviting the opinion of anyone and everyone.

Of course, if you ask fifty people for their opinion you’ll get fifty opinions. This method can further confuse and often derail the process resulting in delivery delays and unsatisfactory results as typically, elements from a number of logos are mashed together into one design to appease everyone’s input.

The Summation

A logo is one symbol of your brand, so it’s critical to get it right. Weigh, assess and classify your input, then discuss it with your design professional. If you’ve hired the right firm, they’ll have the demonstrated experience and expertise to take into account all the pragmatics and issues involved with properly deploying not just a logo, but an entire brand.

Eventually, your logo becomes a touch point by which your audience either recognizes or mocks your brand. It is important to get your logo right, but don’t expect it to be your brand from the outset.

We’ve identified five focal points of opportunity for 2010. They’re not an end-all priority list for brands, nor predictions, but rather initiatives, items born of trending behavior and emergent technologies being embraced by consumers.

1. Mobile-based marketing

Smartphones are fast becoming the center of consumer experience for work, home and play (see: Is Your Mobile Presence Brand Immobile?). A device capable of connecting people, places and things via text, voice, social networks, apps, tools, email, video, and images is a powerful medium. And the medium’s delivery mechanism is already in your audience’s hand, on their belt or in their purse. Smartphones are a direct way to connect with your audience and influence their behavior each time they use the device.

2. Location-based marketing

Aligning cultural trends and consumer behavior with location-based kiosks mobile and social apps can elevate your brand from relationship marketing to direct sales. Online and mobile apps such as foursquare combine locale, social game play and entertainment with information and tangible incentives. Geo-based marketing can deliver the closest, most highly-rated businesses, directions to get there and real-time incentives to entice a visit.

3. Brand design

Design continues to differentiate, now more so than ever. In a world deluged with cookie cutter applications and off-the-shelf adornments, consistent, appropriate and user-centric brand design compels and communicates amid the cacophony of visual noise.

4. Branded Edutainment

YouTube had more than 120 million viewers and 10 billion video views in August 2009 according to a September 2009 ComScore report. With the proliferation of on-hand, video-ready, mobile devices and a broad array of storage and sharing sites like Hulu and YouTube, online video is becoming ubiquitous.

Video is a powerful and potentially amplifying medium for your messaging when produced, integrated and distributed properly. But, it must be engaging, relevant, interactive, easily-consumed, readily-shareable, educational and/or entertaining for full effect.

5. Strategic Integration

There are many ways to reach and influence your audience—perhaps too many. Just because you have more options to extend your media mix doesn’t mean it needs to be less strategic. In fact, to penetrate the noise and stand out, strategy is more important than ever.

Facebook has hundreds of millions of subscribers. So what? Citing large numbers isn’t a strategy. And developing stand-alone initiatives without an integrated and targeted plan risks losing your message in a sea of irrelevant noise. Be it a person wearing a sandwich board on the sidewalk or an online video, your marketing efforts must be strategically integrated, well-planned, consistently branded, distinctively designed and metric-driven.

This year, don’t obsess over New Year predictions or resolutions. Assess, and act.

Related Reads:

Is Your Mobile Presence Brand Immobile? [.think]
Coca-Cola’s 100-Flavor Interactive Freestyle Soda Fountain
Shazam To ‘Tag’ Dockers’ Super Bowl Ad
Foursquare’s Marketing Potential

Share your experience.

Share everything. Make it easy.

A positive experience with your brand lingers with those who encounter it. It can become part of their life experience, and people enjoy sharing life experiences.

Therefore, it’s important to provide opportunities and simple ways for people to embrace and share your brand content.

Here are 10 ways to distribute your content and extend your brand:

1. Multi-Channel Distribution
   Use multi-channel distribution mediums like Posterous.com. Posterous allows you to assemble your content in, and send it via email. Simply send an email to Posterous with your formatted content attached. PDFs, text, images, even video are immediately forwarded to multiple social sites of your choice. Once distributed, users or fans can easily share your branded content with others.
2. Widgets
   Use widgets like Share This, Add to Any, or Add This to enable single-click sharing on other web sites and social media pages.
3. Micro-blog
   Create an account and build a following of constituents, friends, like-minded individuals, clients and prospects on a micro-blogging site such as Tumblr, or Twitter. Post short messages with information or links to your content and users can re-blog posts of interest. You can also feed your micro-blog to your web site, Facebook page or other online destinations for real-time updates.
4. iPhone apps
   Aggregate your content from multiple sources into a custom-branded iPhone app where fans and affinity groups can follow the content from your blog, web site, and social communities, all on one portable device.
5. Downloads
   Give your content away in the form of portable ebooks, white papers, digital audio and video downloads. Spread the word.
6. Flash drive
   Hand a prospect or influential person your content on a portable device like a branded flash drive. Encourage them to share its content with others. They’ll remember you and your company when they use the drive for their own storage and file transport needs.
7. Incentivize others to share
   Create a contest or sweepstakes to pull people to your content, then encourage and incentivize them to share it with others.
8. Think about the copyright
   Use Creative Commons to manage the proper usage of your shared content on sites like Flickr; it protects you, the author, and facilitates liberal sharing of your content.
9. Share the responsibility for content creation
   Extend the reach of your content to different audiences and demographics by collaborating from the outset to make your content, “our content.” When people share in the process of content creation they become invested and far more apt to share the experience and results with people they know.
10. Branded Watermarks
    Tastefully embed a logo or other watermark in the corner of your photos and encourage users to make them their own in device backgrounds or other digital applications.

Have an idea about making your media and messaging movable?
Share it with us.

Image: jonathanvlarocca

“No great marketing decisions
have ever been made on quantitative data.”

John Scully
Former PepsiCo president, former Apple CEO

The Tree of Knowledge

Marketers commonly use decision trees to assess features and benefits to determine what is most important to consumers. Quantitative results can be obtained by asking respondents a sequence of very specific questions that branch out using if/then methodology.

Unreasoned Response

In a focus group years ago, an outspoken man was asserting himself by speaking out of turn, disparaging the process, and scoffing at the premise that brand had any bearing on his buying decision, ultimately proclaiming, “I’m just here for the money.”

“Control” Group

Experienced focus group moderators realize if unaddressed, dominant individuals can establish control, affect the group and ultimately hinder true and useful input. The deft moderator began to ask a series of if/then comparative questions that challenged the man to reconsider his inherent assumptions. In essence, the moderator drove him through a decision-making process to help him formulate reasoned positions.

Once back on topic the naysayer became the moderator’s most vigilant and attentive advocate - offering considered and definitive feedback. The rest of the group followed suit.

“The only relevant test of the
validity of a hypothesis is comparison
of prediction with experience.”

Milton Friedman
Nobel Prize-winning economist

Overrated Ratings

Similar principles apply to common online qualitative tools such as the five-star, numerical value, or Likert scales used to value or measure a respondent’s level of agreement with a given statement. Although quick and simple for respondents to complete, unlike decision trees, these methods ask subjects to value an attribute or preference without any measure of comparison, which lacks objectivity and is prone to positive or negative bias when respondents rank nearly everything of high (or low) importance.

Minimize Error

In What Do Customers Really Want on the Harvard Business Review site, Eric Almquist and Jason Lee explore Maximum Difference scaling. An extension of the Method of Paired Comparisons where subjects select a preference from two choices, MaxDiff asks respondents to identify their highest and lowest preference from a subset of attributes or statements. Multiple subsets are tested as part of a series. Almquist, a partner at Bain & Company, talks through one MaxDiff study on the relative importance of restaurant attributes in this presentation.

Asking respondents to rate selections is helpful and informative, but requiring them to decide between selections forces them to weigh answers. It inspires considered input, and generates more defined, useful and valuable feedback while eliminating undecided responses and mitigating positive and negative bias.

Maximize Outcome

Qualitative research adds relevance and validity to quantitative findings. In brand marketing research, consider your premise and process carefully from the outset to limit risk and maximize return. Remember, research often drives strategy, strategy drives spending, and spending drives outcomes – both good and bad.

Let well-considered decision trees help you branch out in the right direction.

image: pkeyn

“Freedom of the press is guaranteed
only to those who own one.”

—A.J. Liebling (MagCloud)

A Press for Democracy

So you want to be a print publisher. Luckily, you’re living at the right time in history. Freedom of expression has never been more celebrated and available. From personal broadcasts of text, voice and video messages to social networks, blogs, micro-blogs and podcasts, media options and outlets abound.

A Democratic Appeal

Although digital media is easily distributed, it’s imprisoned by electronic devices and an endless sea of competition for readership. And, often it’s merely scanned, not truly read.

By contrast, published works derive value from their singular appeals: a tactile form, a willing and welcomed commitment of one’s time, a personal gift.

Until now, print-publishing was expensive, with customized items made affordable only via mass production and distribution methods.

Democratic Demand

Traditional publishing and digital print technologies have now merged, offering a vast array of online, on-demand, turnkey publishing and distribution platforms like these, ready to meet your needs:

Lightning Source
Lightning Source, a sister company to U.S. book wholesaler Ingram Book Group, is an online print-on-demand (POD) service provider to publishers. They offer online publishing, production and distribution solutions that can reduce on-hand inventories and warehousing costs by satisfying niche book demands and calls for backlist and out-of-print books.

CreateSpace and BookSurge
Amazon’s answer to on-demand publishing brings their third party connections and distribution acumen to help you develop and distribute manuscripts and other types of media.

Blurb
Affiliated with Flickr’s popular photography management and sharing site, Blurb offers prepackaged, user-friendly templates for a more consumer-oriented solution to book publishing.

Shutterfly
Shutterfly enters the on-demand book and publishing market from its core focus, online photo sharing and management. The seamless port of existing albums into books, calendars and other product templates positions Shutterfly as a solid consumer choice.

BookPrep
HP brings its leadership in on-demand printing to BookPrep. BookPrep allows you to digitize any existing book into a virtual asset that can be ported via the web and printed on-demand as-is, or customized by the consumer.

MagCloud
For those wanting to produce the next New Yorker, Fast Company or Sports Illustrated, MagCloud offers an affordable solution for would-be magazine publishers. MagCloud not only handles printing, but mailing and subscription management as well.

Lulu.com
Lulu provides a matrix of vertically and horizontally marketed offerings, from consumer-oriented photo calendars to hardbound business books and digital media. In an obvious response to Amazon, it also offers the means to buy and sell works.

A Freeing Democracy

Whether you want to target a single customer with an extended one-to one message or hope to take your ideas to market in multiples, on-demand printing solutions offer both prototype and production solutions in a single model.

From individuals to tier one corporations, online on-demand publishing provides another instrument to add to your integrated brand marketing mix, and a chance at real freedom of the press.

[image: tonystl]