Cadillac ran into a period where
the product (and therefore, the brand) did not live up to the name

In a meeting a few years ago, I used the cliché “from soup to nuts” to describe the comprehensive nature of a particular project.

I was met with a blank stare from a designer roughly 15 years my junior. “What does that mean?” he asked. “You know, soup to nuts,” I said, as if that somehow explained it. I really had no idea of the origin of the saying, I just knew what it meant, sort of.

“The Cadillac of…”

It got me thinking about the use of various sayings and clichés. One in particular sticks out because of the era in which I grew up. Have you ever heard someone say “This is the Cadillac of…” then name a product?

Does this saying still have the same meaning and if so, to whom? What’s the demographic now? My grandfather aspired to own a Cadillac, the ultimate status symbol of his time. But Cadillac ran into a significant period where the product (and therefore, the brand) did not live up to the name. In the past few years, they seem to have brought back some of the quality, fit and finish for which they were once known.

A Cross Over

I recently saw a television commercial for Cadillac’s SRX Crossover SUV. It ends with the phrase “The Cadillac of Crossovers.”

There’s genius in that for several reasons. The product is aimed at someone my age (40+) who remembers, wistfully, the glory days of Cadillac. It’s a play on words that, by inference, puts the brand back on a pedestal. And, it re-introduces the notion of being “the Cadillac of…” to those cognizant of the phrase, and sets the groundwork for a younger audience to also make that connection.

In conclusion, the Cadillac website is not the Cadillac of speedy loadtimes, but this is the Cadillac of all blog articles.

Image: Rennett Stowe

It’s about bringing content into the environment you’re already in, not creating an environment conducive to your content.

Introducing the iPad

The iPad has been highly successful since its recent introduction, selling 2 million units within 60 days. The iPad benefits from a growing base of Apple customers, software developers, partners and media relations, and builds on the functionality of Apple’s previous mobile devices, leading to their adage, “You already know how to use it.” It looks and feels like the iPhone with a larger screen. Apple has leveraged our familiarity with their existing products and added some innovative new steps. With a stunning design and an advanced multi-touch user interface, this larger-screen mobile device is hard to resist.

Balancing The Mobile Experience

The reach of mobile computing continues to expand as sleeker, more feature-rich devices enter the market. At the very least, these wireless smart devices serve as glorified PDAs that enable users to carry around their most important information wherever they go. At their best, they enhance and enrich the user’s lifestyle through a careful balance of convenience, transparency, relevance, connectivity, and flexibility.

Convenience

As mobile devices merged into smarter and more powerful devices they also got thinner, smaller and lighter and Apple is truly innovative in this area. But let’s face it, with the requisite learning curve, a new device can be anything but convenient. It has to be connected, configured, customized and protected. Data has to be transferred from the previous device and there’s usually some troubleshooting required, even for Apple’s easy-to-use products. And there’s the initial cost, too. But once those hurdles are cleared, we have a convenient device that simplifies and consolidates our personal effects.

Ease of use is also a must, because consumers will not use a product that’s difficult, unstable or uncomfortable to use, no matter how attractive it is. The device shouldn’t require the user to change their behavior in order to use it; it should adapt and complement the user’s existing lifestyle. It’s about bringing content into the environment you’re already in, not creating an environment conducive to your content.

Transparency

Of course, by transparent we’re not referring to a device that is actually invisible (or perhaps missing because it was left unattended a bit too long in a California pub), but transparent in that a user ‘forgets’ the device for the content it holds. Apple’s iPad and iPhone stay out of the way of the on-screen content. In fact, they are mostly screen—apart from a highly designed bezel and a few understated controls. The 9.7-inch (diagonal) LED-backlit glossy widescreen dedicates much of the visible area to content, giving users a large frame for exploring and sharing their digital lives on the go.

Relevance

With the hardware and underlying software working in the background, content is the primary focus. What makes the iPad so desirable, like its iPhone and iPod Touch cousins, is the level of personal relevance for the user. There’s prestige in carrying a beautifully designed, cutting edge device, but even after the love affair over having the latest, greatest product fades by a few newer versions, it’s the ability to customize and fill the device with personalized content (photos, videos, music, contacts, files, apps, etc.) that makes it relevant, even essential, to our daily lives.

Connectivity

When you hold the iPad in your hands you’re actually holding the entire dynamic content of the Internet (minus the Flash bits, of course) and the bright, large display creates a rich, immersive experience. It gives users who spend time on social media sites the ability to update their status accordingly. Expect to see “Running on my treadmill with my iPad,” or “Laying on the beach with my iPad,” much like “Sent from my iPhone” email signoffs.

Flexibility

Software-based controls keep the device flexible and simplify the ability to adapt the controls for multilingual use. It allows Apple to dramatically improve the user experience through software-driven OS updates and has the ability to drive additional revenue-generation for content and software developers. As our world changes, the iPad will change and adapt to remain viable longer, making it a great investment.

It Just Fits

The iPad was released in January 2010 to mixed reactions. The biggest question revolved around whether there was a market for a touch-screen device that bridged the gap between Apple’s iPhone and laptops. The iPad’s early sales success can be attributed to the simplicity of use of other Apple products, or it could be that it’s a new kind of user experience that just fits.

In future articles we’ll look at some of the reasons that the iPad is destined to stand out and excel in an industry flooded with smart mobile devices.

United, one of three identities (see below) developed by Brainstorm for Abraham’s Oasis

“We’ve developed brand identities for many Fortune 100 companies, but this had immediate brand impact—potent and direct.”

- Jenni Roberts Associate Creative Director, Brainstorm

The Oasis

In a tiny village in the arid and often perilous region of Ethiopia is a refuge called Grace Village, which was featured on NOVA’s A Walk to Beautiful. It is one of several initiatives of Abraham’s Oasis, an organization focused on farming, health and childcare projects in Ethiopia.

At Grace Village, dispossessed women—women labeled social pariahs—find significance in raising abandoned or forgotten refugee children. It’s a symbiotic relationship that offers the children a nurturing and sustaining resource sorely lacking in their lives.

Karin van den Bosch, the driving force behind the village, is emphatic that these are not outcasts and this is no forgotten outpost; it is an Oasis. She doesn’t intend for the women and children who live there to simply survive; she wants them to thrive. But ensuring that happens is a challenge.

“The uniforms and identities Brainstorm provided help the youth ‘belong to a group,’ to be able to play a sport and forget about their problems for a while, giving these children hope and a way to turn their frustration and pain into joy.”

- Karin van den Bosch Abraham’s Oasis

A Hedge Against Uncertainty

Another childcare project of Abraham’s Oasis is a refugee camp, where they are protecting, clothing, feeding and educating nearly 700 minors who fled Eritrea without relatives. With 1,500 more on the way in the coming months, their budget is stretched thin despite funding from UN’s UNHCR agency.

Soccer, Cows and Schoolhouses

During a speaking engagement in the US, van den Bosch was asked whether the children of Grace Village might be rescued by adoption. She replied, “We do not export Ethiopia’s most valuable resource.”

When asked what Grace Village needed most, her reply was “Prayer.” Eventually she was cajoled into disclosing more tangible needs and their relative costs.

“The milk of a single cow currently meets the village’s needs, but two or three more cows would allow us to meet the ongoing operational costs of our schoolhouse facility,” she said. “That and uniforms for three village soccer teams at our refugee camp: Athletic, United and Oasis.”

Athletic. United. Oasis. Brainstorm’s identity designs for the new faces of Abraham’s Oasis soccer teams.

If a Thing’s Worth Doing

Brainstorm wanted to get involved. Our experience in sports branding and connections to soccer made designing logos and providing the teams’ soccer uniforms seem like the perfect first step.

“We’ve developed brand identities for many Fortune 100 companies, but this had immediate brand impact—potent and direct,” said Jenni Roberts, Associate Creative Director at Brainstorm. “We felt like the Abraham’s Oasis refugee soccer teams deserved identities of the same caliber as our corporate clients. Brand identities either add to, or detract from, any organization’s brand equity value. Large or small, we want to do it right.”

A Measured Significance

Playing before an audience of villagers, goats and milking cows, the Abraham’s Oasis soccer teams measure their brand’s significance by the confident smiles of their players. How do you measure your brand’s significance?

For more information or contributions visit the Abraham’s Oasis contact page.

Voodoogoo Jam

Perfecting Good Taste

Friends from afar sent me not one but seven jars of assorted gelatinous delights for the holidays. Each homemade delectable is tastefully adorned with an elegant custom label and a short background regarding the origin of the harvested contents. Perfect.

I can barely wait to taste them all. But await I will.

The Assortment Include

Grape Jam · Wild Plum Jam · Apricot Peach Jam · Banana Butter
Chokecherry Jam · Black Raspberry Jam · Voodoogoo Jam

“Because we think harder.”

My daughter and her friend Fouzan dropped in for a short-lived fall break from college last weekend. Fouzan was raised overseas and therefore largely unfamiliar with American holiday traditions, so we decided to visit a pumpkin patch and introduce him to pumpkin carving.

A Side Trip

On the way back from the pumpkin farm my daughter suggested we drop by Brainstorm and give Fouzan a quick tour of our offices.

Fouzan was immediately taken by Brainstorm’s logo design - fascinated by the simple elements and concepts it symbolized: A power outlet, a thought or dialog bubble, a head, a user interface, a monitor or television, a brain, a spark, an idea… a brainstorm. He remarked about it several times, seeing the tie-in to what Brainstorm does as well as the potential brand and service talking points the mark might inspire.

“Because we think harder,” he mouthed, noting our tagline.

Seeing Symbolism in Tradition

Afterward we returned home and retired to my kitchen to butcher the pumpkins. Almost at once everyone became engrossed with their respective pumpkins - particularly Fouzan.

Fouzan’s pumpkin carving and the Brainstorm icon

A gEEk’s Carving

At last Fouzan unveiled his carving. He smiled broadly as he turned his pumpkin toward me. And there it was, an interpretive work - the Brainstorm icon. “Not bad for an electrical engineer,” I said. “There are double “EE’s” in gEEk for a reason - and that’s a gEEk carving,” I joked, impressed.

He had planned to take his creation back to college then offered it to me instead, encouraging me to place it outside prominently on Halloween night where it would get more brand exposure than the stoop at his college abode.

Engineer? I think Fouzan may have a nose for business and a natural brand agent sensibility.